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Communications

The Florence Township Police Department communicates and receives calls for assistance directly from the Burlington County Communications Center. All requests for assistance go through the County Communications Center before going out to the patrols. The center is staffed 24 hours a day by full-time communications operators.

Communications operators are responsible for taking and processing requests for assistance and information from residents, patrols and other departments.

The Communications Center is equipped with an enhanced 9-1-1 system. The system allows the operators to automatically see the name, address and telephone number of the person who is calling 9-1-1. Having this type of system allows us to know the location of an emergency even if the caller is unable to stay on the line or cannot relay the information to the operator.

In addition to the 9-1-1 and computer links to other agencies, the communications center is equipped with computer aided dispatch. This system allows the operators to quickly input relevant data about an event into a database.

 

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711 Broad Street  •  Florence, NJ 08518  •  609-499-2525
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