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Township Police |
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Communications
The Florence
Township Police Department Communications Center is the nerve center
for all radio, telephone, teletype and computer communications for
the police department. All requests for assistance go through the
Communications Center before going out to the patrols. The center
is staffed 24 hours a day by one of five full-time communications
operators.
Communications
operators are responsible for taking and processing requests for assistance
and information from residents, patrols and other departments. The
operators are also responsible for inquiries involving motor vehicle
records checks, drivers license records checks, missing and wanted
persons and lost and stolen property records checks. A computer system,
linked to the New Jersey State Police and various federal law enforcement
agencies, allows operators to have access to an almost unlimited database
of information.
The Communications
Center is equipped with an enhanced 9-1-1 system. The system allows
the operators to automatically see the name, address and telephone
number of the person who is calling 9-1-1. Having this type of system
allows us to know the location of an emergency even if the caller
is unable to stay on the line or cannot relay the information to the
operator.
In addition
to the 9-1-1 and computer links to other agencies, the communications
center is equipped with computer aided dispatch. This system allows
the operators to quickly input relevant data about an event into a
database.
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